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Born from storm-felled trees, the Polanco Console Table tells a story of renewal and artistry. Mexican artisans salvage fallen Mexican ash, transforming each log through intricate oyster-cutting and hand-arrangement. These reclaimed fragments are paired with sustainably sourced European ash burl, creating a striking mosaic surface unique to every piece.
Set upon a base of naturally oxidized steel—left to develop its own rich patina over time—this table blends organic texture with industrial elegance. A hand-applied redraft finish enhances the wood’s depth, sealed with protective acrylic lacquer. Cracks, grain variations, and natural markings are not flaws, but part of the material’s authentic character.
Crafted entirely by hand, no two tables are alike—each carries its own variations in color, texture, and finish, embodying a beauty only time and nature can impart.
Estimated Delivery Time = Order Processing Time + Transit Time
Order Processing
Processing time covers the period from order confirmation and payment to the handover of your order to the shipping carrier.
Orders placed on weekends or public holidays begin processing on the next business day.
For custom, oversized, or complex lighting fixtures, please contact us before ordering to confirm the processing schedule and estimated delivery time.
Transit Time After Dispatch
These transit estimates begin after dispatch and do not include order processing time.
Express / air shipping is available only for eligible lighting items and destinations. Please contact us before placing your order to confirm availability, the estimated transit time, and any additional shipping charges. Any applicable additional charges will be disclosed for your approval before you place your order.
To support free standard shipping on large and oversized lighting fixtures, these items are securely shipped by ocean freight directly from our partnered manufacturing facilities in China.
If you have a specific delivery deadline, please let us know before ordering so we can review the processing schedule and available shipping options.
We have a 30-day return policy — you have 30 days after receiving your item to request a return. The 30-day period starts from the delivery date confirmed by the carrier's tracking system. Requests submitted after this period cannot be accepted.
To be eligible for a return, your item must be in the same condition you received it — new, uninstalled, and in its original packaging — and you'll need your receipt or proof of purchase.
To start a return, contact us at support@valleylamps.com. If your return is accepted, we'll send you the return address and instructions on how and where to send your package. Items sent back without first requesting a return cannot be accepted.
HOW TO CANCEL AN ORDER
1. You can cancel free of charge within 24 hours of receiving your order confirmation email, provided the order has not yet entered production — in that case we refund you in full. If the order has already entered production, any costs already incurred will be deducted from your refund (the exact amount depends on the production stage). To cancel, email support@valleylamps.com.
2. Once the product has left our warehouse, the order can no longer be canceled. You may request a return after receiving the item instead.
DON'T NEED A FULL RETURN? WE CAN REPLACE BROKEN OR DAMAGED PARTS
If any part is damaged in shipping, or you find a defect during installation, we'll replace that part free of charge — no need to send the whole fixture back. Email us at support@valleylamps.com with photos and/or a video of the item and your order number.
CAN I RETURN AN ITEM I SIMPLY DON'T LIKE?
Yes. Change-of-mind returns are accepted as long as all of the following are met:
1. The product is not custom-made to your specifications.
2. The return request is submitted within 30 days of delivery.
3. The product is in its original packaging.
4. The product is new and has not been installed.
5. If there are crystals in the package, the crystals are wrapped.
Please note: for change-of-mind returns, return shipping is the customer's responsibility. Because our large fixtures ship in custom crates from overseas, this cost can be significant — so please contact us first for the exact amount before shipping anything back. Returns due to damage, defects, or our error are always free of charge.
DAMAGES AND ISSUES
Please inspect your order on arrival and contact us immediately if the item is defective, damaged, or incorrect, so we can evaluate the issue and make it right.
EXCEPTIONS / NON-RETURNABLE ITEMS
Custom-made items, and products damaged or lost by the customer after delivery, cannot be returned.
EXCHANGES
The fastest way to get what you want is to return the item you have and, once the return is accepted, place a separate order for the new item.
GENERAL RETURN PROCESS
1. Initiate a return: email support@valleylamps.com with photos and/or a video of the item and your order number.
2. We'll respond within 3 business days with instructions. Make sure the product is packed unused, undamaged, and in its original packaging — we inspect the condition of all returned items.
3. Ship it back: once your return is approved, we'll send the return address and instructions. (Items returned without authorization cannot be accepted.) We recommend a shipping method with tracking and a signature.
4. Refund or exchange: we inspect the item within 3 business days of receiving it, then issue your replacement or refund.
RETURN SHIPPING COSTS
If the return is our responsibility — an incorrect, defective, damaged, or wrong item, or a delivery error on our side — we cover everything, including return shipping.
If you are returning for another reason — you changed your mind, ordered the wrong item or size, or provided an incorrect or incomplete address — return shipping is the customer's responsibility, and the original outbound shipping we covered on your behalf may be deducted from your refund. Because oversized fixtures ship in insured crates, please email support@valleylamps.com first and we'll confirm the exact return cost and address before you send anything back — so there are no surprises.
REFUNDS
Once your return is received and inspected, we'll notify you of the approval or rejection of your refund within 3 business days. If approved, the refund is issued to your original payment method within 3–10 business days, depending on your bank.
It can take additional time for your bank or credit card company to post the refund. If more than 10 business days have passed since your refund was approved and you still haven't received it, contact us at support@valleylamps.com and we'll follow up for you.
RETURN ADDRESS
Please contact customer service to obtain the return address:
Email: support@valleylamps.com
Tel: +1 (443) 216-9763
Service Hours: Mon–Sat, 9:00 AM – 7:00 PM (MT)
Lighting for Design Professionals
Valley Lamps supports designers, architects, builders, developers, and hospitality teams with lighting for projects of all sizes.
Trade Account Benefits
How to Apply
Visit our Trade Program page and submit your business information and contact details. A website or portfolio can help with the application review.
For a project quotation, email your selected products, quantities, and required delivery date to support@valleylamps.com.
Lighting Made for Your Space
Tailor a fixture to your room’s proportions and design. Depending on the model, customization options include:
Send your ideas, dimensions, and finish preferences to support@valleylamps.com.
Our designers typically prepare drawings, specifications, and a quotation within 1–3 business days. Design revisions are complimentary. We will confirm the available options and production schedule before proceeding.
Diameter ½–⅔ of the table; hang the bottom 30–36″ above the tabletop.
Center it in the room; keep the bottom at least 7 ft off the floor.
For 2-story spaces use a 13–16 ft fixture; bottom visible mid-window, 7 ft+ above the landing.
Center over the bed or room; keep 7 ft+ clearance. Bedside pendants hang ~30″ above the table.
Hang pendants 30–36″ above the counter, spaced 24–30″ apart and centered on the island.
Ceiling fixtures need 8 ft+ clearance (per code); vanity sconces sit at 60–65″ from the floor.
Bulbs included
Light bulbs are included for easy setup and no extra cost.
Free Shipping
Enjoy free shipping on all orders for a more budget-friendly experience.
2-Year Free Warranty
Comes with a two-year free warranty for peace of mind with your purchase.
30-day returns
Hassle returns within 30 days if you're not completely satisfied.
Adjustable hanging height
Features adjustable hanging height to perfectly fit your space.
UL Electrical Certification
UL certified for safety and reliability, ensuring a worry-free experience.
Sloped Ceiling Compatible
Designed for sloped ceilings, allowing flexible installation in any setting.
Easy Assembly
Simple assembly process with no special tools required, making setup a breeze.
If you are an architect, designer or developer, take advantage of a trade program that gives you an unparalleled opportunity to purchase Valley Lamps products at discounted prices.Valley Lamps is pleased to offer more affordable discounts and better service to our trade partners.Our trade partner program is open to interior designers, interior decorators, architects as well as real estate agents, developers and other professionals.Feel free to join us!Please contact us for more information.
