1. Accepted Payment Methods
We accept the following secure payment options:
Credit/Debit Cards
Visa | Mastercard | American Express | Discover
JCB (International Orders)
Digital Wallets
Apple Pay | Google Pay | PayPal
Alternative Payments
Shop Pay (Installments Available)
2. How to Pay
Add items to cart → Proceed to Checkout.
Select payment method → Enter card/digital wallet details.
Review order → Confirm shipping & billing address.
Complete payment → Receive order confirmation via email.
Note:
Pre-authorization may temporarily hold funds (released in 3-5 business days).
Split payments (e.g., $100 via card + $50 via PayPal) are not supported.
3. Security & Privacy
PCI-DSS compliant – All transactions are encrypted.
Zero Liability Protection – Fraudulent charges will be refunded.
Email alerts for unusual activity (e.g., high-value purchases).
4. FAQs
Q1: Why was my card declined?
▸ Insufficient funds | Incorrect CVV/ZIP code | Bank security block.
Q2: When will my refund be processed?
▸ 3-10 business days for card refunds | Instant for PayPal/Wallets.
Q3: Do you store my card details?
▸ No – We use tokenization (e.g., Stripe) for recurring payments.
5. Need Help?
Phone Support:+1 (443) 216-9763
Email: support@valleylamps.com
Live Chat: Click the icon at the bottom right.