Shipping Policy
Thank you for shopping on Valleylamps!We offer free shipping on all of our products.
The shipping time consists of two sections：Processing Time+Shipping Time.
Processing Time: All orders are shipped within 72 hours after payment is received.
Shipping Time: The time is taken to arrive at the destination after dispatch from our warehouses.
Here are the details：
Delivery Country：United States
Processing Time:1-3 working days
Shipping Time：5-7Working Days
Shipping Cost：$0
*About Tax：
All our prices and shipping costs include tax, so you don’t need to pay any tax.
Tracking
You will receive an email when your order has been shipped. A tracking number will be provided (the tracking number will be active within 24 hours). Please note: This may take longer during events or holidays.
Tracking information may take 48 to 72 hours to update.
If you cannot track your package normally, please contact us and we will resolve this issue within 48 hours.
Order Cancellations
We can cancel the order for you if you contact us in time after your purchase. If your payment finished and the parcel is not shipped out, you can cancel your order before your item’s delivery. And we will refund full of your money.
Orders can't be canceled once the parcel is shipped out.
*If there is any shipping issue with your package, you must contact Customer Support within 30 days after your order was placed.
Contact Us
Address:9146 Royal Melbourne Cir, Peyton, CO, 80831Email :support@valleylamps.com
Tel : +1 (762) 847-4014
Service Hours : Mon-Sat 9 am to 7 pm PST
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